Uber has launched driverless Waymo Ubers at Austin and Atlanta is coming soon
Atlanta, the next city to roll out the service, will follow shortly after. How to request a Waymo Ride
Uber users in the eligible cities of Austin, Phoenix, Los Angeles, and San Francisco can request an all-electric, fully autonomous Jaguar I-Pace via Waymo for no additional charge through the Uber App. Customers in Austin can now adjust their ride preferences to increase their chance of receiving a Waymo.
Waymo rides are priced the same as UberX, Uber Green and Uber Comfort Electric. While you may also just receive a Waymo without requesting it when ordering one of those car types, riders can decline Waymo rides in favor of a nonautonomous vehicle at any time.
Riders use the Uber app to unlock the Waymo vehicle upon arrival, open the trunk and start the trip.
Waymo locations
CLINT HENDERSON/THE POINTS GUY
Users in Austin and Atlanta will be able to request Waymo rides directly through the Uber app, while customers in Los Angeles and San Francisco must use the Waymo app to book their rides. Uber customers in Phoenix have the luxury of booking either way.
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Users can reserve a Waymo for local deliveries via Uber Eats in eligible locations.
Bottom line
There have been safety concerns in response to accidents related to autonomous vehicles — after all, this is what led to the demise of Cruise.
However, Uber assures riders have logged “tens of millions of miles of real-world driving experience navigating complex road conditions.” Uber offers a 24-hour support team, both inside the Waymo vehicle and in the app.
